Privacy Policy

Last updated: March 17, 2026

1. Data Controller

ElektroNova, located at Rr. Haxhi Muzlija nr 48, 30000 Peja, Kosovo, is the controller for your personal data. You can contact us at endritsmajlib@gmail.com for any privacy concerns.

2. Data We Collect

We collect data through: 1) Contact forms (Name, Email, Phone, City), 2) Analytics (IP address, Browser type), 3) Cookies (Tracking identifiers).

3. Legal Basis

We process your data based on your explicit consent (Art. 6 of Law No. 06/L-082) and for the necessity of fulfilling a contract or pre-contractual requests.

4. Purpose of Processing

Your data is used solely to respond to your service requests, improve our website performance, and ensure site security.

5. Data Retention

We keep your personal data only as long as necessary for the purposes for which it was collected or to comply with legal requirements.

6. Your Rights

Under Kosovo Law No. 06/L-082, you have the right to access, rectify, or erase your data, and the right to object to processing. Contact our office to exercise these rights.

7. Third Parties

We do not sell your data. We use trusted processors for analytics (Google) and maps, who are compliant with data protection standards.

8. Security

We implement high-level technical and organizational measures to prevent unauthorized access or data breaches.

Endrit Smajli - ElektroNova

endritsmajlib@gmail.com